Troubleshooting
What to check when the cron stops, emails do not arrive, a payment is not recorded or an account is not created.
The cron job is not runningInvoices are not made and reminders are not sent. How to find out why the automation stopped and get it running again.
Emails are not being sentClients do not receive invoices or welcome emails. Check the queue, the sending method, SPF and DKIM, and the email log.
A payment was made but the invoice is still unpaidThe client paid but CoreInto did not record it. Check the gateway log, the notification address and the gateway's mode.
The hosting account was not createdAn order was paid but no account appeared on the server. Check pending module actions, the module log and the product's settings.
Pages show "Not found" after moving serverShort addresses stopped working after a move to a new server or to Nginx. Switch the address style or add rewrite rules.